Sales Account Manager

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Sales Account Manager

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Are you enthusiastic, energetic, target focused and highly motivated? Do you enjoy working in a fast-paced environment? Want a career where you are rewarded for your success and encouraged to meet your potential? We are currently seeking a number of high-caliber individuals to join our Sales Team as Account Managers to deliver an exceptional experience for clients and build new accounts throughout Canada.

This opportunity in sales includes all elements of the experience from opening new accounts, assisting account managers with administrative requirements, informing the client of our service delivery components, resolving issues, executing our contact strategy, and status reporting.

The Account Manager will promote client services in a professional manner, maintaining and growing business relationships, thus contributing to the growth of major accounts. Responding to client questions and/or concerns in a timely manner is essential, always striving to resolve issues proactively on the same day. This role involves collaboration with assigned teams on site and with clients, while monitoring performance and deliverables.

This is an entry-level career opportunity for individuals interested in developing their skills in business relationship management. As such, successful candidates will go through an initial training period which helps to lay an essential foundation of understanding on FDM’s business model, equipping our Account Managers a well-rounded perspective on the business when they progress to their client-facing role.



Bachelor's degree or equivalent work experience in related areas
Outstanding communication skills, significant client interaction experience (heavy phone, email, and letter), and strong negotiation skills
Highly organized and efficient, as well as able to manage multiple tasks, calendars, and processes simultaneously
Motivated by a target-driven environment
Client-focused and target driven
Ability to work under pressure
Technical proficiency, including the ability to quickly master operational systems such as Salesforce and proficiency with MS Office Suite
Eligible to work in Canada

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